Cookie Policy
Last updated: January 2, 2026
This Cookie Policy explains how SmartFlex 360 uses cookies and similar tracking technologies when you visit our website and use our services.
What are cookies? Small text files stored on your device that help websites remember your preferences and improve your experience.
Why we use them: To provide essential functionality, analyze usage, remember your preferences, and improve our services.
Your control: You can manage cookie preferences through your browser settings or our cookie consent tool.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
Cookies allow websites to:
- Remember your login information
- Store your preferences and settings
- Understand how you use the website
- Improve website performance and functionality
- Provide personalized content and features
Similar technologies include web beacons, pixels, and local storage, which serve similar purposes.
2. Types of Cookies We Use
SmartFlex 360 uses different types of cookies for various purposes:
Purpose: These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and accessibility.
Examples:
- Session authentication cookies
- Security cookies to prevent fraud
- Load balancing cookies
- Cookie consent preferences
Duration: Session cookies (deleted when you close browser) or up to 1 year
Can be disabled? No - these are required for the Service to work
Purpose: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Examples:
- Google Analytics cookies
- Page view tracking
- Feature usage statistics
- Error tracking and diagnostics
Duration: Up to 2 years
Can be disabled? Yes - through browser settings or cookie preferences
Purpose: Enable enhanced functionality and personalization, such as remembering your preferences and choices.
Examples:
- Language preferences
- Theme selection (dark/light mode)
- Dashboard layout preferences
- Recently viewed items
Duration: Up to 1 year
Can be disabled? Yes - but may affect functionality
Purpose: Track your activity across websites to display relevant advertisements and measure campaign effectiveness.
Examples:
- Facebook Pixel
- Google Ads conversion tracking
- LinkedIn Insight Tag
- Retargeting cookies
Duration: Up to 1 year
Can be disabled? Yes - through browser settings or cookie preferences
3. Purpose of Each Cookie Type
| Cookie Type | Purpose | Required |
|---|---|---|
| Authentication | Keep you logged in securely | ✓ |
| Security | Prevent fraud and protect your account | ✓ |
| Preferences | Remember your settings and choices | ✗ |
| Analytics | Understand how you use the Service | ✗ |
| Performance | Monitor and improve Service performance | ✗ |
| Marketing | Show relevant ads and measure campaigns | ✗ |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. You should check the third-party websites for more information about these cookies.
Third-Party Services We Use:
Google Analytics
Tracks website usage and provides insights into visitor behavior.
Google Privacy Policy →5. Managing Cookies
You have several options for managing cookies:
5.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each browsing session
- Set exceptions for specific websites
5.2 Browser-Specific Instructions
Google Chrome: Settings → Privacy and security → Cookies and other site data
Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
5.3 Cookie Consent Tool
When you first visit SmartFlex 360, you'll see a cookie consent banner allowing you to accept or customize your cookie preferences. You can change these preferences at any time through the cookie settings in your account.
5.4 Opt-Out Tools
For specific types of cookies, you can use opt-out tools:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Advertising: Your Online Choices
Note: Disabling cookies may affect your experience on SmartFlex 360. Some features may not work properly without essential cookies.
6. Cookie Consent
6.1 How We Obtain Consent
When you first visit our website, we display a cookie consent banner explaining our use of cookies. You can choose to:
- Accept All: Allow all cookies including marketing and analytics
- Reject Non-Essential: Allow only essential cookies required for the Service
- Customize: Choose which cookie categories to allow
6.2 Changing Your Consent
You can change your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in the website footer
- Accessing cookie preferences in your account settings
- Clearing your browser cookies and revisiting the site
6.3 Withdrawal of Consent
You can withdraw your consent at any time by changing your cookie settings. This will not affect the lawfulness of processing based on consent before its withdrawal.
7. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you don't want to have your online activity tracked. Currently, there is no universal standard for how to respond to Do Not Track signals. We do not currently respond to Do Not Track signals, but we respect your cookie preferences set through our consent tool.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by posting a notice on our website or sending you an email.
The "Last Updated" date at the top of this policy indicates when it was last revised.
9. Contact Us
If you have questions about our use of cookies, please contact us:
Email: hello@smartflex360.co.ke
Phone: +254 734 361 632
Address: Nairobi, Kenya